Board Thread:News and Announcements/@comment-67.140.221.67-20160930231239/@comment-4010415-20161008032944

So, I counted and, out of the surely countless questions that they received over the course of those 7 days, they answered a grand total of...

36 questions.

And the RWBY wiki only got two pieces of info from all of that: The Character Trailer takes place before volume 4, and the village in the Chara Trailer is in the outskirts of Vale.