User blog comment:369destroyer/Who was Ruby's mother?/@comment-81.152.170.141-20131220214229

The White Cloak that appears in the intro is most likely a "Grandmother" figure towards Ruby considering their interaction in that small scene. Additionally, since RT is using almost every fairytale reference within their storylines and characters, it's a strong possibility the White Cloak is connected to Ruby either as mother, grandmother or something else.