Board Thread:Episode Discussion/@comment-4141313-20181229081856/@comment-26018514-20190106062852

ChishioKunrin wrote: 73.Anon.52 wrote: ChishioKunrin wrote:

It's a bit awkwardly phrased. ... not really, a phone operator should always use the name, for all we know there are like 8 Schnee's in whatever list or rolodex she's looking at and she said the name to confirm that that was the right one. So she had to confirm that Weiss' one and only sister, who she knew was there, is named Winter.

Schnee Corp Operator: ''Thank you for calling the Atlas- Oh! Miss Schnee! Good afternoon! Would you like me to patch you through to your father? I think your sister Winter might be here as well.'' Yes, personally I have a hard time remembering all the people I've talked to when I answer phones, and when they teach you customer service, one of the first things they teach you is how to get names without asking for them, anticipating customers needs, etc. Is it so unbelievable the operator knows Weiss is related to the famous Jacques Schnee, but can't recall the name of a mere special agent she works with like Winter? it's not like they'd be in similar spheres of the military, and Winter's probably been out of the running for heiress for years.